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Shipping and Returns

Shipping and Returns

We have free US shipping on orders over $50

Our estimated shipping times after dispatch are:  

US

Tracked shipping - $9.90
(FREE tracked shipping when you spend $150)

Untracked shipping $4.95
(FREE untracked shipping when you spend $150)

2-4 business days (tracked shipping)

5 - 8 business days (untracked shipping)

 

MORI doesn’t ship to P.O. boxes. Please provide a physical address at checkout to avoid a delay in shipping.

MORI orders to the US are exempt of duties and taxes as long as the total order value (including the shipping fee) does not exceed $800. Please note that these are guidelines and we advise to check at your local customs bureau to confirm if any import fees will apply. If you have any questions, please feel free to contact us on hello@babymori.com.

Returns

If you'd like to return or exchange a product, please email our Customer Care team at hello@babymori.com

- All items must be returned new, unused and in original MORI packaging
- Returns that do not meet our policy may not be accepted and will be sent back to the customer
- Items or orders you would like to return should be sent back to us within 30 days of your order being dispatched
- Make sure you obtain proof of postage for your return package
- Once received by our warehouse, returned items are processed within 10 working days
- Please note that MORI do not cover US return costs
 

We also ship to the UK and the Rest of World:

UK

Tracked next day shipping - $8.95
(Orders placed by 3pm UK time)

Standard untracked shipping - $6.50
(FREE when you spend $45)

1 business day

2-5 business days

EU

Tracked - $9.90
(FREE when you spend $65)

2-5 business days

Rest of World

Tracked - $32.99

5-10 business days

 

 

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